Administrators

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• Admin Dashboard & Reporting

  • Benefits Page Overview - Admin Dashboard
  • Foreign Exchange Rate for Benepass Cards
  • Integrations Page: Employee Record Detail
  • Integrations Page: Overview
  • Reconciliation Report and Posted Spending
  • Reports: Overview

  See all 15 articles

• Admin Support

  • When to contact the Admin Support Team
  • How to contact the Admin Support Team
  • Getting Started: A Guide for Administrators
  • Escalating Employee Issues

• Employee Experience

  • Contributions and Expirations

  • New Employee Experience
  • Top 10 Employee Questions

• End of Year Guide

  • End of Year - Pre Tax Benefit Carryovers
  • Looking Ahead: New Benefits and Program Updates
  • End of Year - Pending Spending
  • End of Year - Employee Balances
  • End of Year - Employee Spending Behaviors

• New Client Onboarding

  • Building your Benefits Program
  • Going Live
  • Support: Onboarding and Beyond

• Platform Funding

  • Platform Funding on the Admin Dashboard
  • Administrators: Where do I see a history of account funding?

• Roster Management

  • Troubleshooting: Missing Employee or Benefit Enrollment
  • Roster Management: Video Walkthrough
  • Administrators: Onboarding a New Employee
  • Terminating an Employee on Admin Dashboard
  • View Employee Details on the Admin Dashboard
  • Adding or Updating an Employee Benefit Enrollment

  See all 7 articles