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How do I enroll in my Commuter benefit(s) in the Benepass app?

Updated over 3 months ago

Overview

Commuter benefits let you set aside money from your paycheck before taxes to pay for transit or parking costs.

If your commuter Benefit enrollment is managed by Benepass, you’re able to enroll in your benefit(s) and modify your election amounts directly in the Benepass app on web or mobile.

How it works

  • You’ll see the option to enroll on your Home and Accounts pages in the Benepass app or web portal.

  • Enrollment is open from the 2nd through the 15th of each month.

  • Any changes you make during that time take effect on the 1st of the next month.

    • For example, if you update your election between May 2 and May 15, it will take effect on June 1.

You’ll receive reminder emails when the monthly election window opens and a confirmation email following any changes you make to your election amount.

When will I see my funds?

Your employer determines how funds are added to your account; either your funds appear

  1. in your Benepass account on the 1st of each month.

  2. following deductions taken from your paycheck on a date your employer specifies.

If your funds aren’t available on the expected date, check your selections in Benepass and your payroll schedule to confirm.

Key takeaways

  • Enrollment and updates happen between the 2nd–15th of each month.

  • Updates apply on the 1st of the following month.

  • You’ll get reminder and confirmation emails.

  • Your employer decides when contributions are added.

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