Overview
If your employer offers Commuter benefits (transit/parking) through Benepass, your benefit enrollment may be managed in one of two ways:
1: Managed in Benepass: You’ll see options to enroll or update your Transit and/or Parking election directly in the Benepass web or mobile app.
2: Managed outside Benepass: Your employer handles enrollment in another system, and your election amount cannot be changed within Benepass.
Your available Commuter options (Transit, Parking, or both) depend on how your employer has configured your program.
How to Check Your Enrollment Options
To see which commuter enrollment experience applies to you:
Log in to your Benepass account
You can access your account from the web or mobile app.
Go to your Home or Accounts pages
This is where you’ll see your available benefits and any enrollment options.
Check for in-app enrollment access
If you see an option to enroll or update your Commuter benefit in the Benepass app, you can complete your enrollment directly in Benepass.
If you don’t see an option to enroll or update your Commuter benefit, your employer has not enabled in-app enrollment. In this case, we recommend reaching out to your HR or benefits administrator to confirm how to manage your commuter benefits.