Benepass is introducing a new in-app investment experience. Some employers use the external myHSA option today, while others are connected to the in-app experience.
If your employer transitions, here’s what to expect:
Your existing myHSA account remains yours
Any funds already invested through myHSA will stay in that account. Access to the account will remain, and the funds will continue to belong to the account holder.
A new option to invest in-app will be available
There will be an option to apply for a new in-app investment account. More information about in-app investments is available here: FAQs: In-app investments
How to move funds from myHSA into your new in-app investment account
If you have funds invested with myHSA and would like to transfer them to the new Benepass in-app investment experience, you can follow the steps below. This is optional - you may keep funds within myHSA if you prefer.
To move funds:
Wait until the withdrawal of myHSA funds finalizes and for the funds to appear in the Health Savings Account (HSA) balance in Benepass
Follow these steps to open your Benepass in-app HSA investment account
You’ll be provided with more information in advance
Benepass will share clear communications before your experience changes. That way, you’ll know exactly when and how the transition will take place.
Resources will be available
You can reference support content here to learn about the new investing experience and answer common questions.
You’ll always have access to your invested funds, whether they’re in myHSA or in-app. During the transition, your ability to invest will remain available, and your funds will stay accessible.
Good to know
No matter which experience you use, your investments remain yours and fully under your control. The in-app experience simply makes it easier to view and manage your portfolio directly within Benepass and provides alternative investment options.