Benefit expiration schedules are unique to each individual benefit in your Benepass account.
Steps
To learn how long your funds are available:
Log in to your account from the website or app
Navigate to the Accounts page
Click into the benefit you wish to view more details about
Under your current balance, you'll be able to see what date your benefit is available until, as well as any upcoming scheduled contributions
Not all merchants charge your card at the time of purchase, so it's best to spend your balance in advance to ensure the funds have been spent before any scheduled expirations.
If you choose not to use your funds before their scheduled expiration, any remaining balances will expire and cannot be returned to your account.
If your benefit includes a rollover, you can view your rollover details in the web app at https://app.getbenepass.com
On the benefit details page, look under your Available balance. If rollover is enabled, you’ll see a message that says: “You’ll keep up to $XX" as this indicates the maximum amount that can roll over for that benefit.
Note: Rollover details are currently only visible in the web app and do not appear in the mobile app.
Card expiration vs. benefit expiration
The expiration date shown on your card (formatted as MM/YY) does not reflect your benefit’s expiration date.
To view upcoming or scheduled benefit expirations, go to Accounts →Benefit →Current balance, where you can review your benefits scheduled expiration(s) and balance.
Looking for information on pre-tax benefit expirations? Learn more here: What happens at the end of my plan year?