• Why was my transaction declined?
• How do I move a transaction to a different benefit?
• Which benefit will my card transaction use?
• Why can't I reclassify my transaction?
• How to report a fraudulent charge
• What happens if I make an ineligible purchase?
• How do refunds work?
• Why did my purchase split into smaller transactions?
• Can I buy something that costs more than my available balance?
• What is the status of my transaction?
• How to check the status of your transaction or reimbursement
• Tips for Using Your Flex Card: What to Know at Different Merchants
• How to request merchant approval
• Can I use my Benepass card with "Buy Now, Pay Later" services or payment plans?