During this live walkthrough, we covered some of the new features that are now available to clients who maintained a manual roster with Benepass. These features include:
- How to add an employee
- How to deactivate an employee
- How to update an employee's information and enrollment(s)
Check out the video below for the full live demo, or you can also view more of our Help Center articles on Roster Management here.
A few notes to keep in mind:
- Account activations and deactivations are instantaneous. As soon as you hit the button, it takes action immediately.
- If you are aware an employee is expecting a reimbursement at the point of deactivation, please contact our Admin Support team to avoid any delays in sending the payment.
If your organization has a directory integration with Benepass, and you do not maintain a manual roster, your capacities here will be restricted to only employee deactivations.
Questions? We are happy to help! Please reach out to the Benepass Admin Support Team by emailing firstname.lastname@example.org.