Due to international banking regulations, only users based in the US are able to choose a bank account to receive direct reimbursement payments. If you are based outside the US, you will receive reimbursement via your employer's payroll.
To receive a reimbursement payment, you will:
- Submit an expense
- The Benepass team will review your expense within 5 business days
- Once approved, we send a report to your employer's payroll team for processing
- You will receive payment on your paycheck, typically the month following the approval
Every company manages this slightly differently, so if you'd like an exact date, you can always inquire with them too!
Questions? We are happy to help! Please reach out to Benepass Support for any assistance.