Navigating Benepass

How do I view my card details?

When viewing your Benepass card on our website, your card numbers are hidden for security. If you have a physical Benepass card, your card details will not be visible within the app or website. To see your physical card's full details, please refer to the physical card that was shipped to you! To view your full virtual card number and CVV verification code, follow the steps below:

  1. Log in to your account from our website or mobile app.
  2. Navigate to the Cards page.
  3. Click your virtual card to display your full card details.

I have multiple cards, where do I find those?

If you have a virtual card and one or more physical cards, you will need to scroll to see the other card's details and billing information. 

  • From our website, navigate to the Cards page and simply view all of your cards. You can refer to the screenshot below:

    Screenshot 2023-06-01 at 9.30.51 PM.png

  • From the mobile app, navigate to the Cards page and simply scroll down. This will display your other cards.

Please note that your virtual and physical card numbers are different as a security measure. To understand which card can be used for which benefit, head to Accounts and view Payment Methods under each benefit.

Questions? We are happy to help! Please reach out to Benepass Support for any assistance.

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