Uploading Receipts

How to add a receipt to a purchase made using a Benepass card

Sometimes, purchases made with your Benepass card might require a receipt or approval before they can be processed. This can be due to a benefit, such as a pretax benefit, being regulated by the IRS that requires all transactions to have a provided receipt, or because your employer has set up certain guidelines around receipts for certain benefits or amounts. 

To add a necessary receipt or proof of approval to a card transaction, navigate to the Home page of the app or website. If you have any transactions that require your attention, you'll see a notice for "Action required". Click here and you'll be taken to a list of transactions that require additional information. Within the transaction, scroll down and simply add attachments or notes from the options under the Transaction details.

  • When you attach a receipt, you'll have the option to take a photo at that moment or to add a photo from your photo library. Once you take or select your photo, make sure you select "Save changes".
App View

 

Web View

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If for any reason you have trouble uploading your receipts, you can always contact our Support Team by clicking on "Submit a Request" located in the top-right of this page!

Questions? We are happy to help! Please reach out to Benepass Support for any assistance.

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