Contributions are funds deposited into your benefit accounts. Each benefit has a different contribution schedule, which you can learn more about in your app.

Why?

Different benefits have different contribution schedules and rules, according to what laws govern them.

Lifestyle benefits such as wellness, fitness, or work from home benefits are managed according to your employer's choices and typically contribute on an annual, quarterly, or monthly basis. 

Pre-tax benefits such as HSAs, FSAs, or Commuter accounts contribute according to the available options allowed by the IRS. 

Health FSAs and Limited Purpose FSAs receive the entire annual contribution amount at the start of the plan year. Dependent Care FSAs and HSAs receive contributions at the same schedule as your payroll. Commuter benefits receive contributions either on the first of the month, or at the same schedule as payroll.

Common Questions

How do I know when I will receive a contribution?

Navigate to your Accounts page and click into the benefit. Below your current balance you'll see a box for upcoming or scheduled contributions.

If your benefit has a recurring contribution schedule, you'll see the date and amount of your upcoming contribution. If your benefit only receives a singular contribution, or currently has no upcoming contributions scheduled, it will be noted "no contributions upcoming."

I'm missing a contribution - what happened?

Health Care FSA or Limited Purpose FSA

A lump sum contribution is made at the start of your plan year matching the total of your election. If you have not received your contribution, please contact Benepass Support.

Dependent Care FSA

Contributions process as Benepass receives confirmation of your payroll deductions. In some cases, there may be delays from your payroll provider to Benepass, which may result in a delay in processing. Check that your paycheck has processed and that the expected deduction is present. If delays exceed three business days, please contact Benepass Support.

Health Savings Account

In order to receive contributions to your Health Savings Account, you must first complete an onboarding application that allows Benepass to open an account on your behalf. Contributions will be held until your account is opened.

Contributions process as Benepass receives confirmation of your payroll deductions. In some cases, there may be delays from your payroll provider to Benepass, which may result in a delay in processing. Check that your paycheck has processed and that the expected deduction is present. If delays exceed three business days, please contact Benepass Support.

Commuter

Depending on your benefit, contributions may process on the first of the month or as Benepass receives confirmation of your payroll deductions. In some cases, there may be delays from your payroll provider to Benepass, which may result in a delay in processing. Check that your paycheck has processed and that the expected deduction is present. If delays exceed three business days, please contact Benepass Support.

Lifestyle benefits

If your upcoming scheduled contribution date has passed and a contribution was not received, please contact Benepass Support.