Platform Funding

Administrators: Where do I see a history of account funding?

When your account balance is running low, Benepass will run a top-up based on the amount we project your employees will spend in the near future. This is to prevent unwanted declines, and keep your employees spending! 

For record-keeping purposes, you can find a history of top-ups in the Admin Dashboard by navigating to the "Platform Funding" tab on the left-hand side of your screen and looking at the transactions under the "Platform funding payments" section. You should also have a record of any ACH transfer we've initiated in your email, sent from Benepass Customer Support. 

Screenshot 2023-11-24 at 4.36.33 PM.png

Questions? We are happy to help! Please reach out to the Benepass Admin Support Team by emailing

Was this article helpful?

0 out of 0 found this helpful

Have more questions? Submit a request