The Benepass Flex card is a specialized benefits card that uses merchant data to automatically identify eligible healthcare purchases and eliminate the need for receipts in many cases

How it works

The Flex card connects with merchant systems through Inventory Information Approval System (IIAS) technology. When you make a purchase, the card receives detailed item data from the merchant to determine eligibility. For eligible healthcare items, the transaction processes automatically without requiring a receipt.

What to know

Card features and usage

The Flex card functions like a standard Visa card or Benepass card. The card will draw funds from your available benefit balance and classify transactions accordingly.

In addition, Flex cards include special healthcare verification features. When making pre-tax healthcare purchases:

• For eligible healthcare items only, the card processes the full transaction
• For mixed purchases (eligible and ineligible items), the transaction splits automatically

Flex cards can also be used for lifestyle benefit purchases, if allowed by your benefit.

Receipt requirements

While keeping all receipts is recommended, most transactions at IIAS-enabled merchants will auto-verify without requiring receipt submission. You can confirm auto-verification by checking for a "Complete" status in your transaction details.

Merchant recommendations

For the best experience:

• Pharmacy counters typically offer the most reliable card acceptance
• Use your physical card when possible
• Skip PIN entry when prompted, or ask the cashier for help

You can read more about specific merchant configurations here: Tips for Using Your Flex Card: What to Know at Different Merchants