Benepass Support is here to help answer your questions and troubleshoot anything you need!
For the quickest resolution, search our Help Center or chat with Bee, our AI agent, who will be able to help provide tailored guidance to many common questions.
Need help from a member of our Customer Experience team? You can start a conversation through the Support messenger in your app to request assistance and create a support ticket. Once you send your message, our team will respond within 1–2 business days.
If you are asking about a specific transaction or expense, make sure to include the amount, date, and merchant of the transaction so we can help as quickly as possible.
Does Benepass offer live/phone support?
We do not offer phone or live chat support at this time, but we do our best to answer all of your questions and concerns as quickly as we can!